Privacy Policy


This page describes how the website www.vivosaresort.com is managed with regard to the processing of the personal data of users who visit it. This Privacy Notice is also provided pursuant to Article 13 of GDPR Regulation (EU) 2016/679 (hereinafter the “European Privacy Regulation”) to users who access the services offered through our website. This Privacy Notice applies exclusively to this website and not to any other websites that users may access through links.

DATA CONTROLLER

The Data Controller for the processing of personal data is Ugento S.r.l., Via Vicinale Fontanelle – 73059 Ugento (LE), Italy; Tel.: +39 0833 931002; e-mail: privacy@vivosaresort.com.

The Data Protection Officer (DPO) can be contacted at: massimiliano.rampino@consulenzarampino.it.

BROWSING DATA

The IT systems and software procedures used to operate this website acquire, during their normal operation, certain personal data whose transmission is implicit in the use of Internet communication protocols.

This information is not collected for the purpose of being associated with identified individuals; however, by its very nature, it could allow users to be identified through processing and association with data held by third parties.

This category of data includes IP addresses or domain names of the computers used by users connecting to the website, URI (Uniform Resource Identifier) addresses of requested resources, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the response provided by the server, and other parameters relating to the user’s operating system and IT environment.

These data are used solely to obtain anonymous statistical information on the use of the website and to check that it is functioning correctly, and are deleted immediately after processing.

The data may also be used to establish liability in the event of potential cybercrimes committed against the website.

PURPOSES OF THE PROCESSING

The requested data are processed in full compliance with the principles of lawfulness and fairness and with applicable legislation, where requested by you.

The purposes of the processing are:

  • to respond to requests for quotations;
  • to promote the property and its services;
  • subscription to the newsletter. These data will be retained until the data subject requests to object to further communications and indicates their wish to stop receiving the newsletter. To unsubscribe from the newsletter service, users must send an e-mail to privacy@vivosaresort.com, stating “newsletter subscription cancellation” in the subject line. A specific newsletter privacy notice will be displayed in the subscription box;
  • submission of personal data through the “Work with us” page.

LEGAL BASIS

The legal basis for processing in relation to the purposes described above is the performance of contractual obligations or the provision of services; the legitimate interest of the Data Controller; and the data subject’s explicit consent for one or more specific purposes.

PLACE OF PROCESSING

Processing operations related to the web services provided through this website are carried out at the premises of the company itself.

METHODS OF DATA PROCESSING

The personal data collected are processed using automated IT systems.

Appropriate security measures are implemented to prevent data loss, unlawful or improper use, and unauthorised access.

OPTIONAL OR MANDATORY PROVISION OF DATA

Except for the browsing data described above, users are free to provide the personal data requested in the various fields.

The provision of data marked with an asterisk (*) is mandatory in order for us to provide the requested services and fulfil users’ requests.

Failure to provide such data may therefore make it impossible to obtain the requested service.

DISCLOSURE AND DISSEMINATION OF DATA

Personal data provided by users will not be disseminated.

Your data will not be transferred outside the European Union.

Personal data may be disclosed to and processed by authorised persons who have been specifically appointed, as well as by third parties acting as external Data Processors or independent Data Controllers that provide services necessary to fulfil the user’s request, on the basis of the legitimate interests of the Data Controller.

An up-to-date list of such parties is available at the premises of the property.

RIGHTS OF DATA SUBJECTS

Data subjects have the right, at any time, to withdraw their consent; request access to their personal data and the rectification or erasure of such data; request the restriction of the processing of their personal data; object to their processing; exercise the right to data portability and the right to be forgotten; and lodge a complaint with the Italian Data Protection Authority.

Requests must be addressed to the Data Controller or the Data Protection Officer using the contact details provided above.

CONDITIONS APPLICABLE TO CHILDREN’S CONSENT IN RELATION TO INFORMATION SOCIETY SERVICES

If you are a user under the age of 16, for the purposes of collecting your personal data, consent must be given or authorised by the holder of parental responsibility.

DATA RETENTION PERIOD

Your data will be retained for no longer than is necessary to fulfil your request.

Data relating to newsletter subscriptions will be retained until you request their deletion.

CHANGES TO THIS PRIVACY NOTICE

The Data Controller reserves the right to amend this Privacy Notice at any time and at its sole discretion. Users are responsible for checking this Privacy Notice for any changes.

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